FAQ » A Launch Problem

Hello, I am facing a launch problem of the neXt now. Every time I open the application, it shows a "neXt" logo with a grey X within. The problem is this grey "X" seems never turns to a red one and showing the simulator. I can hear the sound of the simulation, it seems like it is running, but the screen just stuck to the logo with a grey "X". This problem is still remaining after a reinstallation. Is there any crush between the new graphic card driver? It works well before the update of graphic card driver.

These information may help you to locate this problem:
Radeon version - 17.7.2
Radeon software version - Crimson ReLive
Windows version - Windows 10 (64 bit)
Memories - 8 GB
CPU - Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
Graphic Card - AMD Radeon (TM) R9 M375

Hello Klaus,

I've change the driver to the version you recommended. It works well now. Thanks.

Have a nice day.