FAQ » Taranis X9D+ - Windows 10 USB Joystick Stopped Working

Hi,

I've been using neXt for a few months with my USB connected Taranis X9D+ and the application just recently stopped seeing the Joystick Device for some reason.
At first I suspected the latest Application update, so I reverted to 1.585 with no success.
Then I tried reinstalling the FrSKY Driver, no success. I tried a different X9D+, nope. I tried different cables, nope. I tried a different computer, nope.

At this point I suspect that the latest version of Windows 10 on all my computers is the problem, but I'm not sure, and I have no idea what to do next to try to fix this.

Any help is greatly appreciated!

Thanks,
jats

Hi Klaus,

Thank you so much for your response, I sure do wish the solution were that quick and easy.

I always select USB Joystick (HID) when connecting the Taranis to the computer when using neXt. The only time I select USB Storage (SD) is when I'm interacting with Open TX Companion.

Any other ideas?

Thanks again!

Hi Klaus,

Yes, I can see "FrSky Taranis Joystick" in "Windows 10", "Settings" > "Bluetooth & other devices" when I plug in the Taranis.
It is the only USB Joystick Device connected.
I also see "FrSky Taranis Joystick" in "Devices and Printers". When I open the "FrSky Taranis Joystick" Device Properties, it says "This device is working properly", and has a Description of "BETTER_USB_HS".
As I mentioned previously, I have Deleted, and Reinstalled the Driver with no difference.

Is there any kind of debug mode, command line args, or something like that in neXt that'll enable me to see/pick Devices in the neXt Application?
It's just not picking up the Device for some reason.

Please review my original post for a list of things I've already tried.

Thanks very much!

A little more info...

The below info is the same on all 5 computers in my house.
Windows 10:
Version 1903
OS Build 18362.356

I have tried 2 different X9D Radios, with multiple different cables, on 3 of the computers, all with the same results.

I have a feeling that the latest Windows 10 OS Build (18362.356) has broken the ability of neXt to see the FrSky Device.

Please let me know if you can validate my results.

Thanks,
jats

Same results whether opening neXt before or after connecting the Taranis.

Input Monitor
- No Input Device 1 -

- No Input Device 2 -

Very strange... I'm probably going to feel really stupid when we figure out what's wrong :) ... which I hope is soon ;)

I tried an Xbox 360 controller, Windows sees it and says it's working properly but doesn't show up in neXt... same results as Taranis.

Renamed neXt folder in Documents folder... same results, didn't work.

I have no added security/virus software, just what's built into Window 10 (which I haven't messed with).

Not sure if 64bit build would make a difference, but I suppose it's worth a try. If 64bit build works, I will be amazed that more people aren't have this problem... but, I guess with this problem being so consistent for me, I'm already amazed that no one else is having the same problem.

Thanks so much for your help Klaus!

Hi Klaus,

Thanks very much once again for your effort with this problem!

I tried everything you suggested, and many iterations of variations there of with no success. I finally found a how to that led me into the Devices and Printers > Right click on the "FrSky Taranis Joystick" Device > select "Game controller setting", and there it was (or should I say wasn't)... no Controller in the "Installed game controllers" pane (please see attached screenshots).

I get this same result on 4 of my computers, using 2 different Taranis X9d, and 1 FrSky X-Light.

Definitely; 1) A Windows problem, 2) that can't be fixed by reinstalling the Driver, 3) that isn't happening wherever you are... I'm in USA btw.

I have no idea what to do now, but thanks again Klaus for all your help.

Sorry for the small screenshots, they were bigger before I uploaded them.

Hi Klaus,

So I finally had the idea of asking my son who uses the DRL Flight Sim with his Taranis, and this is what he found out:
https://l.facebook.com/l.php?u=https%3A%...Um8TEGD3eomZC8U

So this is a huge Windows 10 Driver problem, that isn't fixed by reinstalling the driver, I fixed it by following the direction from the DRL Sim link above, and rolled back to the previous Driver installation and BAM!!!... I have my favorite SIM back... neXt of course ;)

Thanks for putting up with me Klaus!